Betting App General FAQ (FAQ)

Opening an account takes just two things — an active Bangladeshi mobile number and your correct date of birth. You must be at least 18 years old. Providing your full name makes withdrawals easier later on. Your NID or passport may be required for verification purposes.

Just 2 minutes. Three simple steps — enter your personal details, set a password, and verify with the OTP sent to your mobile. That's it, your Betting App Account registration.

No. Only one account can be created per mobile number. Multiple accounts Terms & Conditions against, and if detected, all associated accounts may be permanently closed.

KYC is required for large withdrawals for the first time or if our system detects suspicious activity. You'll need a photo of your NID card or passport along with a selfie. The process is typically completed within 24 hours.

login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number — use it to set a new password, or log in directly with the OTP.

Entering the wrong password too many times may temporarily lock your account. Wait 30 minutes and try again. If it still won't open, contact us via Live Chat — we'll resolve it within 5 minutes.

Yes. You can close or delete your account by contacting support. Make sure to withdraw your balance first. If you need a break for responsible gambling reasons, choose the self-exclusion option — Learn More।

• Mobile banking: bKash, Nagad, Rocket
• Bank transfer: any Bangladeshi bank
• Credit/debit card: Visa, Mastercard
• Cryptocurrency: USDT, BTC (selected)

Minimum deposit from just ৳200. Maximum deposit limits vary by payment method — up to ৳25,000 per day via bKash, and higher for bank transfers. Separate limits apply for VIP members.

With bKash, Nagad, and Rocket, it's usually Instant — typically within 1–2 minutes. Bank transfers may take 1–3 hours. If there's a delay, contact support with your transaction reference number.

BKash and Nagad withdrawals are typically 15 minutes to 1 hour Within. Bank transfers take 1–3 business days. Requests made after midnight will be processed the following morning. Delays may occur if KYC verification has not been completed.

Betting App We do not charge any withdrawal fees. However, payment gateways may apply their own charges (e.g. bKash cash-out fees). This is outside the Betting App's control.

Minimum Withdrawal ৳500. Wagering conditions must be met before withdrawing bonus funds. Learn more on the Bonus page See details.

Once a deposit is completed, it generally cannot be cancelled. However, if funds are deducted but do not appear in your balance due to a technical issue, contact support immediately — with your transaction ID and a screenshot.

Betting Appdoes not offer credit or loans. You can only bet using funds you have deposited yourself. As part of responsible gaming, we always recommend playing within your own budget.

Registration A 300% bonus is automatically credited on your first deposit. No promo code needed. Example: deposit ৳1,000 and get ৳3,000 bonus — giving you ৳4,000 to play with.

Wagering refers to how many times you must place bets before withdrawing bonus funds. Example: 30x wagering means you need to place a total of ৳30,000 in bets for a ৳1,000 bonus. For full terms and conditions on the Bonus page Available.

When placing a bet, you'll see a "Free Bet" option in the payment method section — just select it. Note that the original free bet stake is not returned; only the winnings can be withdrawn.

Cashback is usually paid out weekly or monthly. A percentage of your total losses (5%–15%) during a set period is returned as a bonus. VIP members receive higher cashback rates. To see current offers, On the Rewards page Go.

Yes, most bonuses have an expiry date. Welcome bonuses are generally valid for 30 days, free bets for 7 days, and cashback for 7 days. Once expired, bonuses are automatically cancelled.

No separate application needed — VIP points are earned automatically on every bet. Based on your points, you'll advance through Silver, Gold, Platinum, and Diamond tiers. On the Rewards page Find full details on VIP benefits.

• Cricket: IPL, BPL, World Cup, Test, T20
• Football: Premier League, La Liga, BAFFE
• Badminton, tennis, basketball
• E-sports: PUBG, CS:GO, LoL
• Live Casino, slots, fishing games (500+)

Live betting lets you wager at real-time odds while a match is in progress — odds update every second. Log in, go to the "Live" tab, pick your match, read the situation, and place your bet at exactly the right moment.

Minimum bet of just ৳10. Maximum bet limits vary by market. Special limits are available for high-roller members — for details, On the High Roller page Available.

Betting AppDecimal odds are used. For example, odds of 2.50 mean a ৳100 bet returns ৳250 if you win (your original ৳100 stake plus ৳150 in profit). The higher the odds, the lower the probability of winning — but the bigger the reward.

Once a bet is confirmed, it generally cannot be cancelled. However, some markets offer a Cash Out option — allowing you to close your bet before the match ends and lock in a partial profit.

If a match is abandoned due to rain or any other reason, bets are generally refunded. However, if the result is determined by the D/L method, the bet remains valid. For rules covering specific situations, see our Terms & Conditions are available.

Yes. You can place an Accumulator or Parlay bet by adding multiple selections to your betslip at once. If all selections win, the odds are multiplied together for a potentially huge payout — but a single wrong selection means losing the entire bet.

After logging in, go directly to on the Match Odds page Go. You'll find up-to-date odds for all upcoming and live matches here.

Betting App 256-bit SSL encryption is used. Your information is never shared with third parties — except with regulatory authorities for KYC verification purposes. Learn more Privacy Policy Available.

Betting AppNo  staff member will ever ask for your password, OTP, or payment details over the phone or chat. Anyone who does is a scammer — report it to us immediately via live chat.

Go to Account Settings and enable 2FA under the "Security" option. You'll receive an OTP on your mobile with every login, keeping your account significantly more secure.

Change your password immediately and notify our support team via live chat. We'll temporarily lock the account, investigate the activity, and arrange compensation if needed.

Yes. Betting App Operated under an internationally recognized license. All transactions are audited and fully transparent. Learn more our About Us page Available.

It's best to avoid logging in over public Wi-Fi. If you must, keep 2FA enabled, log out when you're done, and never use the "Remember Me" option.

Go to the "Responsible Gambling" section in your account settings to set daily, weekly, or monthly limits on deposits, losses, and session time. To learn more, Responsible Gaming page See details.

Type "Self-Exclusion" in the support chat or submit a request by email. Your account will be fully locked for a period of 6 months to 5 years. You will not be able to create a new account during this time.

Reach out to us confidentially. We can assist you without disclosing your identity. Betting App's Responsible Gaming team is always on hand to help.

Always log out on shared devices, keep your password private, and secure your payment methods. Use parental control software on your devices. If anything seems suspicious, contact support right away.

Yes. Betting App Fully mobile-friendly. You get the complete experience directly from your browser on both Android and iOS devices — no separate app download required.

Clear your browser cache and refresh the page. Check your internet connection. If the issue persists, try a different browser. If the site is down, let support know — we'll fix it promptly.

Live streaming is available for selected matches. When logged in, look for the "Stream" icon next to a match and click it. A fast internet connection is recommended for the best experience.